Welcome to Afflueyence   Click to listen highlighted text! Welcome to Afflueyence

Frequently Asked Questions

AffluEYEnce® is a luxury eye care brand that focuses on relieving the eyes from feelings of dryness, irritation, and fatigue felt throughout the day and night. 

The top 2 goals of the AffluEYEnce® brand are: 

to provide eye care products that are safe, natural, and effective.

to provide an exceptional customer experience.

We believe the customer is not always right and neither are we, and effective communication is the quickest way to resolve issues. We work hard, appreciate each customer, and are careful to under promise and over deliver (within reason).

After paying for your order you will receive an email confirmation. Your product is then made to order, carefully packaged and mailed.  You will receive another email with your tracking information. 

AffluEYEnce® provides an External Eye Cleanser and an Eye Refresher.  These gentle products leave the eyes feeling refreshed and revitalized. 

It is recommended to use the External Eye Cleanser to gently clean the eyes then use the Eye Refresher for relief from any dryness, fatigue, and/or irritation. The External Eye Cleanser is not recommended to use while wearing contact lenses.

The Eye Refresher is an eye drop formula for dry and irritated feeling eyes packaged in a spray bottle. Point the spray nozzle towards one eye, close both eyes, spray towards one eye and repeat for the other eye then open both eyes. The Eye Refresher will get into the eyes with each blink.

The External Eye Cleanser is a gentle formula that is used to clean the outside surface of the eyes, eyelids, and eyelashes. Spray the External Eye Cleanser on a clean tissue or a clean cloth and gently wipe the desired area on the skin around the eyelids and the eyelashes. Due to the synthetic materials used in contact lenses, please do not use the External Eye Cleanser with contact lenses.

The products can be used as needed. They do not contain any preservatives, synthetic chemicals or artificial ingredients hence a short shelf-life. Your made to order products should be stored in a chilled area such as a refrigerator and discarded 2 months after the delivery date. 

The products come in a 5ml slender spray bottle for convenience, ease of use, and to maximize efficiency and effectiveness which is usually enough formula for a 2 month supply.

Since our products do not contain any synthetic chemicals, artificial ingredients, or preservatives, the shelf-life is no more than 2 months after you receive your order.  Storing our products in a chilled environment such as a refrigerator is strongly recommended.

It is imperative that you understand the following: If you are allergic to ricinus, daisies, plants in the Asteraceae/Compositae family, ragweed, marigold, olives, tea tree, coconut, and/or any of their derivatives do not purchase or use these physical products. It is strongly advised to test all of these products on a small part of your body such as the back of your wrist or behind one of your ears before using them if you are not 100% certain you will not have an adverse reaction to any of these products. If you are not 100% certain you will not have an adverse reaction to these products, please do not buy or use these products. Please read our AffluEYEnce® Refund Policy and Terms, Conditions, and Policy pages. 

Spray bottles provide a convenient, easy, quick mechanism of getting the product in the eyes for those who have difficulty with dropper bottles. AffluEYEnce® products work well for people who work outside and drive a lot as accessibility to water isn’t readily available. For those who spend many hours in front of electronic devices AffluEYEnce® products work well by giving the eyes that refreshed feeling needed to continue to carry out the extreme demands placed on our eyes daily.

The primary goal of the AffluEYEnce® brand is to provide eye care products that are safe, natural, efficient, and effective.

Currently AffluEYEnce® products are not FDA approved.

It is imperative that you understand the following: If you are allergic to ricinus, daisies, plants in the Asteraceae/Compositae family, ragweed, marigold, olives, tea tree, coconut, and/or any of their derivatives do not purchase or use these physical products. It is strongly advised to test all of these products on a small part of your body such as the back of your wrist or behind one of your ears before using them if you are not 100% certain you will not have an adverse reaction to any of these products. If you are not 100% certain you will not have an adverse reaction to these products, please do not buy or use these products. Please read our AffluEYEnce® Refund Policy and Terms, Conditions, and Policy pages. 

In addition to our Spring Promotion (click on the promotion tab for details),  the AffluEYEnce® HEALTH Concierge Team offers the following eye care services:

AffluEYEnce® Royalty Concierge Myopia Treatment Bundles – for patients ready to treat their myopia eye disorder. **not valid with any insurances or discount plans**       

AffluEYEnce® VIP Royalty Concierge 3 Month Memberships – (Existing Patients Only) unlimited visits for 3 months after purchase.  **not valid with any insurances, discount plans or bundles**     

AffluEYEnce® Royalty Concierge Custom Made Specialty Contact Lens Exam Bundles – for therapeutic cases needing management of lid & orbit disorders, and ocular surface diseases. **not valid with any insurances or discount plans**      

AffluEYEnce® Royalty Concierge Soft Contact Lens Exam Bundles **not valid with any insurances or discount plans**       

AffluEYEnce® Royalty Concierge Glasses Exam Bundles **not valid with any ins. or discount plans**   

Treatment Visits – prescriptions for glasses or contact lenses of any kind are not included. These are medically-based problem focused services that include foreign body removals, red eyes, eye pain, dry, itchy eyes, pharmacy prescriptions for ocular meds, etc… **VALID with medical insurances and medical discount plans**   

Eye Care Consultations and Eye Wellness Exams (Existing Patients Only) – for patients who are interested in exploring non-traditional holistic alternative options to aid in healing and restoring their overall general health (including their eyes). **not valid with any insurances or discount plans**       

Special Tests: Optical Coherence Tomography (OCT), Retinal Imaging (RI), and Visual Field (VF) **not valid with any insurances or discount plans** 

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